Retaining Walls, Seat Walls, Raised Patio Warranty
Warranty period begins from date of completed construction for a period of TWO years. All material is guaranteed to be as specified. Warranty covers broken or cracked wall units that are damaged during installation. Warranty covers loose wall stones, wall capstones, pier or pillar capstones, and stair treads. Warranty covers settlement of wall components in excess of 3/8” compared to adjacent wall components or walls that are leaning in excess of 3/8” compared to adjacent wall components. The guarantee covers the entire wall system, except projects that experience any of the following during the TWO year warranty period:
- (A) Warranty does not cover naturally occurring efflorescence of pavers, stains, or any damage due to uncontrollable circumstances.
- (B) Warranty is void if changes or alterations are made to the paver system. Warranty is void if new excavation, digging, or soil removal occurs within one foot of finished paver system.
- (C) Warranty is void if high pressure water is used to clean the surface or joint lines of the pavers.
- (D) Edge restraints in mulched planting beds can lift up during deep freezes; if requested we will reseat the affected edge restraints ONE time during the warranty period.
- (E) Tree roots from existing trees can damage the interlocking paver system. We do not offer a warranty to protect the paver system from damage caused by existing tree roots.
- (F) Late Payment: all final payments are due UPON completion of work. Late payments for paver projects will result in the termination of the warranty.
If a warranty claim is made, it must be submitted within the TWO year warranty period. Requested repairs are made by Integrity Hardscapes, or one of our approved sub-contractors, and the costs for the repairs are covered by us. If you wish to have another company complete the repairs, we do not compensate you or others for the repair, and the warranty is void.
*Material color will be matched as close as possible if a repair is made. Some variation in color may occur.
Our warranty is transferable!
In the case you sell your home or business within the warranty period, our warranty is transferable. Integrity Hardscapes only requires that to maintain the warranty, you must have any repairs completed by our trained technicians. A copy of the original contract is required.